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05Apr2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

5685 Falls Avenue, Niagara Falls, Canada, L2E 6W7

Crowne Plaza Hotel-Niagara Falls/Falls View By Ihg, a historic 4-star hotel in Clifton Hill, features direct indoor connections to Casino Niagara, Fallsview Indoor Waterpark, and Hershey's Chocolate World Niagara Falls.

Falls View Accommodations

The Crowne Plaza guestrooms showcase views of the Horseshoe Falls through panoramic windows. Amenities include 55-inch flat-screen TVs, complimentary WiFi, and spacious work desks.

Elevated Dining Experience

Prime Steakhouse, located on the 10th floor, serves prime steaks and fresh seafood with Falls views. The Rainbow Room offers regional cuisine, while Starbucks Cafe provides quick refreshments in the lower lobby.

Waterpark Resort Complex

The 3-acre Fallsview Indoor Waterpark features 16 slides, wave pool, and Beach House Play Area. The hotel includes an indoor recreation area with adult and children's pools, sauna, and fitness facility.

Prime Falls Location

Connected to Crowne Plaza Hotel-Niagara Falls/Falls View, the 20-acre complex houses Casino Niagara, Hard Rock Cafe, Niagara Brewing Company, and Adventure City. The property sits across from Niagara Falls with access to Niagara City Cruises.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
205 sq. feet 
Bed options:
1 King Size Bed
Heating
Air conditioning
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Executive King Room
Max:
2 persons
205 sq. feet 
Bed options:
1 King Size Bed
Heating
Air conditioning
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Queen Room
Max:
4 persons
220 sq. feet 
Bed options:
2 King Size Beds
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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Center
Niagara Falls4300 ft
Airports
John C. Munro (YHM) 53.8 mi
Pearson (YYZ) 75.4 mi
Train
Niagara Falls Station (Ontario) 1.2 mi
Bus
Bus stop2700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Baggage storage
  • Elevator

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Indoor swimming pool
  • Casino
  • Aqua park
  • Spa & wellness center
  • Massage

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

5685 Falls Avenue, Niagara Falls, Canada, L2E 6W7
Map view
5685 Falls Avenue, Niagara Falls, Canada, L2E 6W7
Nearby
Bridges
Rainbow Bridge
1700 ft
Casinos
Casino Niagara
1500 ft
Zoo
Bird Kingdom
2000 ft
4960 Clifton Hill
Ripley's Believe It or Not
1600 ft
Niagara Falls
Movieland Wax Museum
1200 ft
4943 Clifton Hill
Guinness World Records Museum
1000 ft
4850 Clifton Hill
Great Canadian Midway
1100 ft
5751 Victoria Ave
Criminals Hall of Fame
1600 ft
5685 Falls Ave
Marvel Superhero Adventure City
600 ft
5709 Victoria Ave
Louis Tussaud's Waxworks
1900 ft
5020 Centre St
Rock Legends Wax Museum
1600 ft
Clifton Hill
Brick City
1600 ft
Restaurants
Secret Garden Restaurant
700 ft
5827 River Rd
Rainforest Cafe
900 ft
4915 Clifton Hill
Falls Avenue Resort
300 ft
5685 Falls Avenue
Starbucks Cafe Niagara Falls
2700 ft
5685 Falls Avenue Crowne Plaza Niagara Falls – Fallsview
Crowne Restaurant
2700 ft
5685 Falls Avenue
Fallsview Buffet
700 ft
5875 Falls Ave Sheraton on the Falls Hotel
Niagara Brewing Company
900 ft
4915A Clifton Hill
LEV2L Sports Bar & Entertainment
2100 ft
5705 Falls Ave Casino Niagara
Yuk Yuk's Komedy Kabaret
2100 ft
5705 Falls Ave In Casino Niagara

Reviews and Ratings

Feedback from previous guests about their experience.
60%
were satisfied with the hotel and would gladly return
6.0/10
Guest rating
Rooms
5.0
Location
8.4
Service
6.4
Dining
6.0
Guest reviews
6.0/10
based on 5 reviews
6.4
6.4/10 based on 1677 reviews
Matt
United States of America, February  2025
8.2/10

I enjoyed my stay at the hotel thanks to its fantastic location right by the falls and the wonderful view from my room. The rooms, while clean and comfortable, were a bit small and could really use some updates. The dining experience was lovely, especially the breakfast, but some amenities like a mini fridge were missing. Overall, it's a decent place if you prioritize the view and location, but the prices feel a bit high for the room conditions.

Rooms
7.0
The rooms were clean and had a great view of the falls, but they were on the smaller side and could benefit from upgrades.
Service
9.0
The staff were accommodating and helpful throughout my stay, addressing any concerns promptly.
Location
10.0
The hotel is perfectly situated within walking distance to the falls and right across from the Rainbow Bridge, making it an ideal spot for sightseeing.
Dining
9.0
The breakfast was the highlight, well-organized with plenty of options and an amazing view from the top floor restaurant.
Facilities
6.0
The hotel has potential with beautiful exteriors, but many facilities need modernization.
Bob
United States of America, November  2024
6.6/10

Our stay at the hotel had its ups and downs. The room offered a nice view of the falls and had a jacuzzi, making it feel special. However, the overall cleanliness and smell of the room left much to be desired, especially for the price we paid. The service was generally friendly, but the dining experience could be improved. It's a prime location close to everything, but the value for money wasn't really there.

Rooms
5.0
The room had a beautiful view of the falls and a relaxing jacuzzi, but it felt run down and had a musty smell.
Service
9.0
The staff were great, accommodating our needs and being very friendly, even when busy.
Location
9.0
The hotel was in a great location, within walking distance to most attractions, which was very convenient.
Dining
5.0
The dining options were average and didn't meet my expectations given the price point.
Facilities
6.0
The overall facilities were decent, but there were issues with maintenance and cleanliness.
Bruce
United States of America, October  2024
5.0/10

I had a really frustrating experience at this hotel. While the first night started off well, the check-in process for the second night was incredibly disappointing, with rude staff and unexpected charges. The room was small and not as advertised, leading to a lack of value for what I paid. Overall, it was an expensive stay with too many inconveniences that left me feeling unsatisfied.

Rooms
5.0
The room was tiny and not at all what we expected. We were given two single beds instead of a queen, and it had an unpleasant odor. The layout felt cramped and there was no fan in the washroom, making it feel especially congested.
Service
5.0
While the service started on a good note with friendly staff, the encounter at check-in on the second night was frustrating. The front desk staff was rude and made me feel belittled. I left feeling like my concerns were not valued.
Location
6.0
The location was somewhat convenient but not ideal. It was hard to take nice photos of the falls, which was disappointing. Parking was available but did not enhance the experience.
Dining
5.0
Unfortunately, I didn't have a dining experience that stood out. In fact, the confusion around breakfast added to my dissatisfaction.
Facilities
5.0
The facilities were quite basic. I was expecting more for the price we paid, and nothing really stood out as impressive.
Richard
United States of America, October  2024
5.8/10

My family and I had high hopes for our stay, especially with the waterpark package, but unfortunately, it didn't live up to our expectations. The waterpark was fun, but everything else really left a lot to be desired. The long check-in process and terrible elevator service made our time feel frustrating, not to mention the awful bed sizes and lack of hot water. On a positive note, our dinner at the Hard Rock was wonderful, and the waterpark itself provided some enjoyment.

Rooms
5.0
The room we were in was supposed to have queen beds, but they felt more like super singles, and I struggled to fit comfortably. We also had no hot water for most of our stay, which made it hard to care for our infant. Overall, the room was not worth the price we paid.
Service
5.0
The staff were courteous, but their responses didn't help alleviate the issues we were facing. They offered some apologies but didn't provide a satisfactory resolution to our problems.
Location
8.0
The location was great because we were close to the waterpark and attractions, which was a plus when managing a baby. It made it easier to venture out in the cold.
Dining
7.0
Our experience at dinner was great at the Hard Rock, with good food and service. However, we didn't enjoy the packaged dining options as the restrictions weren't made clear ahead of time.
Facilities
6.0
The waterpark itself was enjoyable, but the lack of hot water and poor-quality bedding made it hard to fully appreciate our stay. The facilities felt outdated.
Helen
United States of America, September  2024
6.4/10

I had a mixed experience at this hotel. The room had a stunning view of the falls, and the location was perfect, allowing us to walk everywhere without using our car. However, the check-in process was frustratingly inefficient, and the room we upgraded to for a view of the falls didn’t live up to expectations. There were also some outdated furniture and facilities that could use improvement.

Rooms
6.0
Our room had a spectacular view of the falls, but it felt cramped, and the decor was outdated. The angle of the toilet made it hard to move around, and there was barely room for a rollaway bed.
Service
5.0
The staff was cordial, but the check-in process was incredibly inefficient, requiring multiple trips to the front desk for room keys and spa vouchers.
Location
9.0
The hotel's location was ideal, just a short walk to everywhere we wanted to go, including the promenade and restaurants. Plus, being so close to the falls was amazing.
Dining
7.0
We enjoyed a delicious breakfast with a decent spread, but the overall dining experience was overshadowed by the inefficiencies with the service.
Facilities
5.0
The hotel facilities felt outdated; the pool wasn’t very appealing, and overall, the hotel could use a refresh.
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Rooms and Guests2 Guests, 1 Room